Inside Sales Representative
Company: Sonepar USA
Location: Phoenix
Posted on: May 3, 2025
|
|
|
Job Description:
Founded in Denver in 1987, QED aims to provide high-quality
electrical products and services to the industry. QED employs over
500 associates across 18 branches within Arizona and Colorado to
serve commercial and residential contractors, industrial
facilities, and OEM businesses.
At QED, we embrace what makes us unique. As a company with local
roots and global reach, we excel at the diversity of our Associates
and the different ways each of us contributes to our success. What
keeps us at the forefront of progress? OUR PEOPLE. No matter where
they work or who they are, we trust their individual skills and
qualities and give them everything they need to reach their full
potential.
Inside Sales Representative
Establishes or improves relationships with customers to better
understand sales territory, schedules and customer needs by phone
and customer visits. Interviews customers in order to determine the
appropriate product desired either by phone or at the company
facility and records information onto the computer for product
delivery.
What you''ll do:
Commuincate with customers by phone or in person to receive orders
for products.
Solicits sale of new or additional products.
Practices good interpersonal relations, using tact, courtesy, a
positive attitude toward customers and co-workers, pleasant
telephone etiquette, and a general attitude as a representative of
goodwill on behalf of the company.
Liaison between the customer and QED departments, including credit
purchasing, warehouse, outside sales and management.
Determines make, type, and quality of merchandise desired by being
familiar with products sold in the department by use, vendor,
location in warehouse, catalog and catalog number, other reference
materials, and special selling points.
Identifies and uses appropriate company and/or customer pricing
systems.
Make phone calls to regular and prospective customers to solicit
orders.
Describes or demonstrates product, using samples or catalog, and
emphasizes salable features.
Compiles lists of prospective customers for use as sales leads.
Provides oral and written quotations or estimates of prices, terms
and delivery for standard, complex or non-standard merchandise.
Prepares cash or charge sales tickets with required identification,
necessary information for customer, merchandise, price, and sales
tax status for processing, shipment and delivery of merchandise in
a timely manner. Follows up with any specific record-keeping
requirements.
Estimates date of delivery to customer, based on knowledge of own
firm's delivery schedules.
Purchases materials following approved purchasing procedures.
Reviews complaints concerning billing or products sold, referring
complaints to designated departments for investigation and
resolution.
Prepares correspondence and reports necessary for business
transactions.
Follow up on all quotations in an attempt to write the order, or
receive input for use in future quotations.
Handles difficulties with customers with diplomacy and seeks
assistance when needed, to resolve customer order problems and
complaints promptly.
Acquires, uses and continuously develops personal technical
knowledge of general and specialty merchandise items to assist
customers and other company personnel.
Other responsibilities may be assigned.
What you'll bring:
Ability to read, analyze and interpret general business
periodicals, professional journals and technical procedures.
Ability to effectively present information and respond to questions
from small groups of managers, clients, customers, and the general
public.
Ability to perform math functions representative of the
postion.
Possess in depth knowledge of QED computer systems, Microsoft
Office, etc.
Must be a team player and abide by QED's strong core values and
beliefs.
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to their
race, color, creed, religion, national origin, citizenship status,
ancestry, sex, age, physical or mental disability unrelated to
ability, marital status, family responsibilities, pregnancy,
genetic information, sexual orientation, order of protection
status, protected veteran or military status, or an unfavorable
discharge from military service, or any other categories protected
by federal, state or local law.
Sonepar and our family of brands are committed to the full
inclusion of all qualified individuals. In keeping with our
commitment, we will take the steps to assure that people with
disabilities are provided reasonable accommodations. Accordingly,
if a reasonable accommodation is required to fully participate in
the job application or interview process, to perform the essential
functions of the position, and/or to receive all other benefits and
privileges of employment, please call 843-745-2420 or email .
EEO is the Law
Applicants and employees are protected under Federal law from
discrimination. To learn more, .
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay
Transparency Nondiscrimination Provision. To learn more, .
Keywords: Sonepar USA, Prescott , Inside Sales Representative, Sales , Phoenix, Arizona
|
Click
here to apply!
|
