Field Technician
Company: Cable ONE
Location: Prescott
Posted on: May 16, 2022
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Job Description:
Job Description:At Cable One and our family of brands, we keep
our customers and associates connected to what matters most. For
our associates, that means: a thriving and rewarding career,
respect for the communities where they live and work, a focus on
health and wellness, an excellent work/life balance, and an open
and inclusive workplace.As a Prescott, AZ Field Technician, you
will be helping your community stay connected to what matters most!
Your daily tasks will include installing services in residential
and commercial properties, completing repairs, and relocating
existing equipment.What you will do to contribute to the company's
successConnect our customers to what they love by installing
customer service drops or outlets in both residential and business
properties.Take the training you gain to use electronic test
equipment and online diagnostic tools to troubleshoot customer
service drops or outlets, diagnose and repair reception performance
issues, and resolve all problems from the customer's equipment to
the output of the first distribution amplifier.You will ensure
we're providing proper upstream and downstream signal levels at
each termination on the customer's premises.You will be proactive
by suggesting upgrades of existing services as well as educate
customers on the use of their new/existing equipment.This position
has the expectation and responsibility to take on other duties
needed to help drive our Purpose, fulfill our Brand Principles, and
abide by our Organization's Value.QualificationsA good driving
record and a valid driver's license in the state you are
applying.We want to train you! You will need to have the aptitude
and ability to learn to use RF, digital and Volt-Ohm meters and
other related equipment to interpret data and use information to
solve problems and determine optimal signal routing.Flexibility to
go above and beyond for our customers by working overtime and
on-call as needed.Problem solving is key when working with our
customers. Be able to listen to customers and present solutions in
a positive manner.Due to the nature of the position you will need
to successfully work in small and confined areas; lift to 80 lbs.;
work on a ladder; and work in all weather conditions.You will have
demonstrated at least 3 months of customer service or related
experience and/or training. The equivalent combination of education
and experience is also acceptable.High school diploma or
GED.Regular and predictable attendance is required. Our customers
need you to help keep them connected to what matters most!Core
CompetenciesCommitted: Values each and every customer, while
working hard to keep their business and support our
communities.Helpful: Delivers support in the ways that are most
useful to our customers and addresses their needs with expertise,
respect, and empathy.Proactive: Understand what our customers need,
and actively works to make their relationship with use seamless,
easy, and rewarding.Personal: Knows our customers well, and tailors
our communications and interactions to address their needs and
expectations.BenefitsCable One and our family of brands appreciates
the role our associates play to help the company grow, and in
return an excellent benefits package is offered to our associates
to recognize the importance of their contributions, such
as:Medical, dental, and vision plans - start when you start!Life
insurance (self, spouse, children)Paid time off (vacation, holiday,
and personal/sick days)401(k) - 100% company match (match program
starts after 1 year of service, up to 5% of eligible
compensation)Group Legal plan with Identity Theft
ProtectionAdditional PerksTuition reimbursement (up to $5,250 on
1st year)Up to seventy-five dollars a month towards cable and
internet servicesAnnual community support to various organizations
across the U.S.Associate recognition & awards programsAdvancement
opportunitiesCollaborative work environmentWe're an Award-Winning
Organization!2022 Forbes' "America's Best Midsized Employers"Our
CommitmentDiversity lies in the communities we serve and among the
associates who dedicate themselves to ensure our continued success.
Here at Cable One and our family of brands, we believe it is our
individual and unique talents, backgrounds and perspectives that,
when combined, truly make us an unstoppable force. "Stronger
Together" is not just a verbal cue, it is the motto that our
associates live by, exemplify, and embody each and every day.Cable
One and our family of brands is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to, among other things, race, color, religion, sex,
sexual orientation, gender identity, national origin, age, status
as a protected veteran, or disability.Pre-hire ProcessesCable One
and our family of brands is committed to keeping our associates and
customers safe. Job offers are contingent upon the results of
background, drug screening, and reference check. Only after
successfully passing these pre-hire clearances are individuals
approved for hire and ready to start their successful and rewarding
career.#LI-KF1CABO1
Keywords: Cable ONE, Prescott , Field Technician, Professions , Prescott, Arizona
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