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Front Desk Resident Services

Company: Touchmark
Location: Prescott
Posted on: September 24, 2022

Job Description:

ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY --- I AM A FRIEND --- I AM A GIVER Touchmark at the Ranch is now hiring for a Front Desk Resident Services full-time team member to join our beautiful full-service retirement community. Touchmark is an Oregon-based award-winning developer, owner, and operator of premier retirement communities in the western United States and Canada. Starting Pay $15 - $17
based on experience Touchmark at The Ranch is a multi-phase development consisting of active adult single family and apartment homes situated on a 44-acre campus. As a premier full-service retirement community, Touchmark enriches the lives of residents and their families through exceptional service and quality housing. Residents have access to such luxuries as restaurant-style dining; lounge and entertaining spaces; a central park with amphitheater, pickle ball and an 18,000 square foot, full featured Clubhouse and Health & Fitness Center.
Caregiver Experience is a Plus As the Front Desk Resident Services team member, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as become a "go-to" person for residents, guests and team members who have questions or need assistance. Responsibilities will include but not be limited to answering and monitoring phone calls, carrying through to completion assigned projects and providing general office support to the Touchmark team. You will work closely with residents to provide unique services such as pet care, personal shopping, organization, reminders, wellness checks or any of several other tasks. If a resident has a specific need, Resident Services is there to find a solution. If you are passionate about providing the highest level of customer service and hospitality and enjoy working with actively aging adults, we want to talk to you about joining the team at Touchmark.
The ideal candidate will:
--- A sincere commitment to memorable customer service and hospitality
--- Possess a high school diploma or equivalent
--- Have experience as a receptionist or administrative assistant in a busy setting, or similar experience in a customer service or hospitality position
--- Caregiver experience is plus
--- Have CPR/First Aid certification
--- Have an Arizona Food Handler certification
--- Have an enthusiastic, positive attitude
--- Be comfortable answering phones while greeting and providing information to residents, prospective residents, and guests
--- Be excellent at handling multiple tasks simultaneously
--- Have a working knowledge of Microsoft Office applications and basic office equipment
--- Is comfortable with animals
--- Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors Benefits:
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
--- Paid time off (including holidays)
--- Health, dental, and vision insurance plans for employees and eligible dependents
--- Education assistance
--- Bonus and retirement plans
--- Health care, dependent care, and commuter Flexible Spending Accounts
--- On-Demand Pay allows you to access pay as you earn it
--- Employee Assistance Program
--- Supplemental insurance options We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply. Check us out at We're growing. Are you? IND400

Keywords: Touchmark, Prescott , Front Desk Resident Services, Other , Prescott, Arizona

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