Escrow Officer
Company: ROCTitle
Location: Prescott
Posted on: May 11, 2022
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Job Description:
Job Description Company Description Welcome, GAME-CHANGERS Our
company is looking for energetic, hungry innovators ready to take
an industry by storm As creators and pioneers of the future, ROC
Title is ready to flip the world upside-down and disrupt the
ever-changing Real Estate Industry, while giving back to our local
communities and offering an AWESOME work environment. From data
analytics to career events, every day will be filled with WOW
moments. Job Description The Escrow Officer is responsible for any
and all things involved on all their files. It is the Escrow
Officer---s responsibility to make sure that the files on their
unit are being handled properly. This involves auditing work
completed by Escrow Processors and Escrow Assistants. The Escrow
Officer accepts input and new ideas from all to make sure the unit
runs more efficiently. All capabilities of a basic Escrow
Processor, Escrow Assistant, Senior Escrow Assistant, Junior Escrow
Officer Run a Sale/Refinance unit from opening to closing Answer
questions and give direction to the Escrow Processors and Escrow
Assistants Have full knowledge of escrow and be able to resolve
situations/issues/problems that may arise in a professional, and
customer-centric manner Delegate work load on a daily basis to
ensure work is being completed on time or in a timely manner and
that no one is overwhelmed Handle all customers and/or phone calls
that exceed the capabilities of the Escrow Processors/Escrow
Assistants and Junior Escrow Officers Ensure that the entire unit
is delivering excellent customer service Provide training to the
Escrow Assistants/Escrow Processors and Junior Escrow Officers to
ensure their opportunity for advancement Be aware and resolve any
situations that arise within the unit professionally and
efficiently Aid in the work load when the Escrow Processors and/or
Escrow Assistants as needed Productivity: A minimum productivity
per employee on the unit of $15,000 per month Other duties as
assigned Qualifications Minimum of 5 years--- experience as an
Escrow Officer Strong analytical and problem solving skills Good
attention to detail a must Strong interpersonal skills essential
Ability to work proactively and autonomously daily Must be
detail-oriented, organized and capable of managing tasks on
multiple, concurrent projects Must have excellent verbal and
written communication skills Must have well-developed interpersonal
skills with the ability to establish highly functional
relationships with diverse personalities both within and outside
the company Proficiency in Google and Microsoft Office Demonstrates
initiative by confidently self-starting improvements to office
procedures, reports and processes and requires minimal supervision
Demonstrates ability to work on a team and willingness to give
assistant to co-worker in other areas Must have a minimum book of
business of $15,000 a month. Desired: Associate---s degree Previous
real estate experience KNOWLEDGE/SKILLS/ABILITIES Ability to
communicate clearly, professional, and courteously in writing and
verbally Strong organization skills with an attention to detail
Willingness to ---roll up the sleeves--- and do what it takes to
get the job done Works well on a team and collaborates with others
but also be able to work independently. Finger dexterity to operate
standard office equipment including telephones, calculators,
copiers, and facsimile equipment Ability to effectively manage
tasks with minimal supervision Must be diligent and persistent in
follow-up and completion Capable of multi-tasking and meeting tight
deadlines. Able to function in a fast-paced environment with tight
and changing deadlines Strong working knowledge of Windows/Mac
operating system-experience. Requires proficiency in Microsoft
Office applications Ability to type at a net rate of 35 wpm using a
computer keyboard Additional Information Physical Demands & Work
Environment: The Escrow Officer must be able to bend, stoop, stand,
and sit for various lengths of time. They must be able to lift and
carry items up to 20 lbs. A clear speaking voice is necessary along
with the ability to communicate clearly. This is primarily a
sedentary office classification and employees work in an office
with moderate noise levels, controlled temperature conditions, and
no direct exposure to hazardous physical substances. Cognitive
Demands: The Escrow Officer must be able to multi-task various
projects in a fast-paced environment with tight deadlines while
maintaining a customer-centric, friendly, and professional
demeanor. All your information will be kept confidential according
to EEO guidelines. Benefits: Are you ready to ROC? At ROC Title,
you will not only enjoy a fantastic team and inspired office
spaces, but also a first-class benefits program: Competitive
Salaries Medical, Dental, and Vision plans for employees and
dependents Short-Term Disability, Long-Term Disability, Life
Insurance FSA and HSA Flexible PTO- start accruing on day 1 Paid
Sick Leave 401 (k) 11 Paid Holidays 2 Floating Holidays
Keywords: ROCTitle, Prescott , Escrow Officer, Other , Prescott, Arizona
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