Client Care Manager Prescott, AZ

Company: THUMA, LLC dba Visiting Angels
Location: Prescott
Posted on: May 3, 2021

Job Description:

Visiting Angels in Now Hiring a Client Care Manager for Prescott, AZ

Are you looking for a rewarding job Managing Care thru Visiting Angels for the Prescott, AZ area?  We are Now hiring a compassionate person to manage clients and caregivers doing non-medical in-home care and management.

Full Time Position, $40,000 Annually, Pay Based on Experience, Travel required.

POSITION PURPOSE:

The Client Care Manager is responsible for the coordination of services between clients and caregivers for the implementation of schedules, adequate staffing and continuity of care to best meet the needs of the clients.

PRINCIPAL ACCOUNTABILITIES:

* Answer the telephone and greet the public. * Demonstrate dependability. * Maintain computer schedules and ensure timely data entry for schedules and care recipient information. * Timely copying and filing of appropriate care recipient documentation. * Participate in evaluations of caregiver staff. * Recognize and reward good job performance and promote caregiver recognition. * Maintain professional relationships with clients and employees; assuring clients and employees’ confidentiality. * Maintain positive relationships with all referral sources. * Independently respond to and resolve any clients’ or caregiver complaints or concerns.  * Communicate and refer appropriate matters to the Director or Chief Operating Officer. * Communicate and reinforce Visiting Angels’ policies and procedures. * On-call evenings and weekends, as directed.  * Perform other functions as deemed appropriate by the management team. SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES:

* Demonstrate proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other health care industry related software.  * Ability to listen and communicate clearly, fluently and diplomatically orally and in writing. * Ability to remain flexible, resilient, calm and maintain a sense of humor; and present a well-groomed professional image. * Ability to plan, organize, prioritize delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines.  * Ability to work independently with a minimum amount of direction and/or supervision. * Ability to generate goodwill for the organization and its management among staff, clients, and referral sources. Demonstrate a strong commitment to client service excellence. * Possess and maintain good physical and mental health, including current TB testing. * U.S. Citizen or evidence of valid Alien Work Permit.

Visiting Angels is an Equal Opportunity Employer   To learn more about our Fun work environment and staff visit our Facebook page at https://www.facebook.com/visitingangelsnothernarizona 

Visit our YouTube channel at Visiting Angels SWCO

Keywords: THUMA, LLC dba Visiting Angels, Prescott , Client Care Manager Prescott, AZ, Other , Prescott, Arizona