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Findlay Buick GMC - Service Receptionist/Cashier

Company: Findlay Buick GMC Prescott
Location: Prescott
Posted on: May 3, 2021

Job Description:

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We'reseeking top sales talent to help grow our business and keep up with the high demand.Benefits:Great working environmentMedicalDentaland Vision insurance401KPaid vacationResponsibilities:Calculate the customers bill using the dealerships computer systemReceive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticketMake change accurately and issue receipts to customersAnswer phones and direct consumer to the proper department and follow up in a timely mannerHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionOperate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on holdAssist the managers with various clerical duties as neededBe friendly, professional, courteous and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyRecieve/Place calls for customer satisfactionRecieve/Placecalls to schedule service appointmentsOther misc.duties may be requested by managementQualifications:Experience with all Microsoft programs a plusPrevious call center/customer service experience prefferedAbility to communicate customers' interests needs and requests to management and sales personnelProfessional personal appearanceMust have valid Arizona driver's licenseClean driving recordApplicants must be at least 21 years of age due to companys liability insurance requirementsPass pre-employment drug screen and background check

Keywords: Findlay Buick GMC Prescott, Prescott , Findlay Buick GMC - Service Receptionist/Cashier, Other , Prescott, Arizona

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