TERM NTE 2 YEARS!
The Northern Arizona VA Health Care System is currently
recruiting for one (1) Prosthetics Clerk to work in the Prosthetic
& Sensory Aids Service (PSAS), Prescott, Arizona. The incumbent
provides clerical and administrative support to ensure that direct
patient care services affecting the physical well-being of patients
are timely an accurately recorded in the patient records.
Learn more about this agency
Duties include but are not limited to the following:
- Serve as the Data Entry/Office Clerk in the Patient Services
Section area for the Prosthetic and Sensory Aids Service
- Greet and screen visitors to the office in order to assist or
direct them to the proper person.
- Answer telephone calls from the PSAS main telephone lines in a
courteous and professional manner.
- Assist with telephone inquiries and/or directs patients to the
appropriate staff member.
- Promptly returns or forwards messages.
- Review and distribute electronic PSAS consults to appropriate
- Assist veterans by issuing them appropriate requested items
available in stock.
- Post items issued from stock and completes the consult for
services rendered in the PSAS package.
- Receive/review and distribute in-coming mail to appropriate
- Assist purchasing agents with packaging and mailing of supplies
to veteran's residence.
Work Schedule: Monday - Friday 8:00am - 4:30 pm
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Prosthetic Clerk (OA)/PD13377O
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
0303 Miscellaneous Clerk And Assistant
- Administrative Clerks
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Designated and/or random drug testing may be required
- Selective Service Registration is required for males born after
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online
To qualify for this position, applicants must meet all
requirements by the closing date of this announcement,
Time-In-Grade Requirement: Applicants who are current Federal
employees and have held a GS grade any time in the past 52 weeks
must also meet time-in-grade requirements by the closing date of
this announcement. For a GS -5 position you must have served 52
weeks at the GS -4. The grade may have been in any occupation, but
must have been held in the Federal service. An SF-50 that shows
your time-in-grade eligibility must be submitted with your
application materials. If the most recent SF-50 has an effective
date within the past year, it may not clearly demonstrate you
possess one-year time-in-grade, as required by the announcement. In
this instance, you must provide an additional SF-50 that clearly
demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal
employees applying for reinstatement as well as current employees
applying for Veterans Employment Opportunities Act of 1998 (VEOA)
OA: This position requires a qualified typist.
You may qualify based on your experience and/or education as
- Specialized Experience: You must have one year of specialized
experience equivalent to at least the next lower grade GS -4 in the
normal line of progression for the occupation in the organization.
Examples of specialized experience would typically include, but are
not limited to: .managing and organizing patient information,
performing administrative duties, and providing customer service to
patients in a medical care setting.
- Education: Applicants may substitute education for the required
experience. To qualify based on education for this grade level you
must have 4 years above high school of education.
You will be rated on the following Competencies for this
- Attention to Detail
- Customer Service
- Database Administration
Experience refers to paid and unpaid experience, including
volunteer work done through National Service programs (e.g., Peace
Corps, AmeriCorps) and other organizations (e.g., professional;
philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and
skills and can provide valuable training and experience that
translates directly to paid employment. You will receive credit for
all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of
work per week. Part-time experience will be credited on the basis
of time actually spent in appropriate activities. Applicants
wishing to receive credit for such experience must indicate clearly
the nature of their duties and responsibilities in each position
and the number of hours a week spent in such employment.
Physical Requirements: Moderate walking is involved in
collecting documentation/data needed to be recorded. Also,
P&SAS storage room is located nearby in the same building so it
would require some walking throughout the day. Some lifting and
stretching in obtaining stock items, files, document, printer
paper, office supplies. The greatest portion of this position is
repetitive typing on a computer keyboard, and glare from the
computer monitor. Incumbent when needed may be required to change
ink cartridges in his/her printer, adding paper to the copier
machine. Incumbent may be required to lift packages weighing up to
25 pounds and not to exceed 50 without assistance.
For more information on these qualification standards, please
visit the United States Office of Personnel Management's website at
A transcript must be submitted with your application if you are
basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S.
Department of Education from accredited colleges, universities,
schools, or institutions may be used to qualify for Federal
employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification
requirements, you must send a Certificate of Foreign Equivalency
with your transcript in order to receive credit for that education.
For further information, visit: