Area Supervisor (Warehouse Operations)
Company: Impilo
Location: Phoenix
Posted on: January 22, 2026
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Job Description:
Job Description Job Description Area Supervisor Department:
Warehouse Operations Reports to: Warehouse Manager Position Summary
The Area Supervisor is responsible for owning day-to-day SOP
execution, quality, and training within a defined operational area
of the warehouse. This role serves as the primary point of contact
for their area during assigned shifts and is accountable for
meeting all SLA, quality, and throughput expectations. The Area
Supervisor focuses on supervision and coordination , gradually
moving away from hands-on execution to ensure stable, scalable,
repeatable operations. Essential Duties and Responsibilities Own
daily workflows, labor assignment, and execution for a specific
operational area Ensure all SLA, accuracy, and quality targets are
met for the assigned shift Monitor performance and adjust
priorities in real time Escalate risks, blockers, or capacity
issues to site leadership Onboard and train associates using
established SOPs and badging processes Coach associates and Senior
Associates to improve output and consistency Reinforce
accountability for SOP adherence, quality, pace, and safety Ensure
consistent execution of SOPs within the area Identify process gaps,
quality issues, or inefficiencies and flag for improvement Maintain
clean, organized, and audit-ready work areas Coordinate with other
Area Supervisors to balance labor and workflow Partner with Shift
Supervisors during off-hours or thin coverage periods as needed
Support special initiatives when assigned Leadership Expectations
Acts as the accountable owner for area-level performance Maintains
a steady, solutions-oriented leadership presence Communicates
clearly with site leadership on risks and results Builds reliable,
well-trained teams capable of scaling Qualifications At least 5
years of experience in a warehouse environment At least 2 years of
experience in a leadership role within a warehouse setting
Technical competencies Experience using Microsoft Excel & Word or
Google Sheets & Docs Comfortable independently navigating a laptop
computer Physical Requirements Ability to stand and walk for
extended periods of time throughout the shift while supervising
operations Ability to bend, stoop, kneel, crouch, or reach as
required to observe workstations or demonstrate procedures Ability
to lift up to 50lbs as needed
Keywords: Impilo, Prescott , Area Supervisor (Warehouse Operations), Logistics, Transportation & Drivers , Phoenix, Arizona
