Head of Product Management - Digital Product Development

Company: TieTalent
Location: Phoenix
Posted on: June 1, 2025

Job Description:

Head of Product Management - Digital Product DevelopmentWhy USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. We are looking for a Product Management Manager for our Payments group, within Bank Digital. Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. Relocation assistance is not available for this position.

Leverages resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.
Participates in the development of product strategy recommendations.
Partners with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features.
Conducts research on external market trends/design changes, financials, member information and/or transaction data for assigned products.
Holds responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.
Interprets performance results to inform product or sales forecast and planning.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; 6+ years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
-2+ years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).
-1+ year of Data Visualization experience.
- Experienced in market research to create product roadmap, make product decisions and iterate rapidly.
- Knowledge of applicable product related regulations, and risk and compliance requirements.
- Experience working across the digital product development process: road mapping, problem definition, exploration, requirements documentation, front and back-end development, testing, and code deployment
Experience with Bank Bill payment capabilities at a financial institution.
Experience with consumer payments in a financial institution setting.
Detailed payment rail knowledge, particularly ACH payments.
Ability to understanding of risks and controls entailed in end-to-end payment execution and the delivery of payment services.
US military experience through military service or a military spouse/domestic partner


Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr

Keywords: TieTalent, Prescott , Head of Product Management - Digital Product Development, Executive , Phoenix, Arizona