Commercial Escrow Assistant (in office)
Company: First American
Location: Phoenix
Posted on: April 1, 2026
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Job Description:
Who We Are Join a team that puts its People First! As a member
of First American's family of companies, National Commercial
Services provides single-point service for simple to
multi-property/multi-state national commercial real estate
transactions. Since 1889, First American (NYSE: FAF) has held an
unwavering belief in its people. They are passionate about what
they do, and we are equally passionate about fostering an
environment where all feel welcome, supported, and empowered to be
innovative and reach their full potential. Our inclusive,
people-first culture has earned our company numerous accolades,
including being named to the Fortune 100 Best Companies to Work
For® list for ten consecutive years. We have also earned awards as
a best place to work for women, diversity and LGBTQ employees, and
have been included on more than 50 regional best places to work
lists. First American will always strive to be a great place to
work, for all. For more information, please visit
www.careers.firstam.com. What We Do First American is looking to
add an Escrow Assistant to our growing commercial real estate team
in Phoenix, AZ. In this role you will work in a dynamic, fast-paced
setting supporting our Escrow team in a variety of ways including
customer support and administrative duties. This position plays a
key role in transforming the commercial real estate experience by
empowering our employees and customers to deliver next-generation
solutions and results. What You’ll Do: Assist in the escrow process
for simple and complex commercial transactions such as preparing
documents for closing, inputting closing statement information, and
handling disbursement and follow-up Communicate regularly with
customers during the escrow process; adapts communication style as
needed Interpret various agreements as they relate to escrow
closings Work with innovative technologies to enable escrow
transactions and communicates with customers to provide a
phenomenal customer experience What You’ll Bring: Exceptional at
prioritizing time and workloads to meet established deadlines
Passionate about helping customers while maintaining a professional
and positive attitude Excellent verbal and written communication
with internal and external customers; uses various types of
communication to meet customer expectations and build relationships
Problem solver who has strong organizational skills, is detail
oriented, and has a natural curiosity with an eagerness to learn
Thrives in contributing to a team where we come together to deliver
beyond customer expectations Knowledge of MS Office suite and
ability to quickly adapt to new software applications and
technologies Embraces emerging technologies, including AI-driven
tools, to enhance efficiency, accuracy, and client service within
the escrow process. High school diploma or equivalent This position
is working in office full time 2 years of escrow-related experience
preferred Pay Range: $18.46 - $24.63 Hourly This hiring range is a
reasonable estimate of the base pay range for this position at the
time of posting. Pay is based on a number of factors which may
include job-related knowledge, skills, experience, business
requirements and geographic location. What We Offer By choice, we
don’t simply accept individuality – we embrace it, we support it,
and we thrive on it! Our People First Culture celebrates diversity,
equity and inclusion not simply because it’s the right thing to do,
but also because it’s the key to our success. We are proud to
foster an authentic and inclusive workplace For All. You are free
and encouraged to bring your entire, unique self to work. First
American is an equal opportunity employer in every sense of the
term. Based on eligibility, First American offers a comprehensive
benefits package including medical, dental, vision, 401k, PTO/paid
sick leave and other great benefits like an employee stock purchase
plan.
Keywords: First American, Prescott , Commercial Escrow Assistant (in office), Customer Service & Call Center , Phoenix, Arizona
