Service & Compliance Specialist

Company: Valley Insurance Professionals
Location: Phoenix
Posted on: February 18, 2026

Job Description:

Job Description Job Description As a trusted Allstate agency, Valley Insurance Professionals takes pride in providing personalized service and protecting what matters most to our community. We are a close-knit team that values collaboration, professionalism, and integrity. Every team member plays an important role in creating an excellent client experience, and we are committed to fostering growth, positivity, and strong relationships along the way. We're looking for a Service & Compliance Specialist to join us in the office. In this role, you'll be at the heart of our operations, ensuring policies remain active, clients are onboarded seamlessly, and compliance standards are met with accuracy and care. If you enjoy providing excellent service, staying organized, and being part of a supportive environment, this is the role for you. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Ongoing Training Seminars Equipment Provided Hands on Training Paid Holidays Off Responsibilities Handle policy cancellations and pending cancellations, ensuring accuracy and timely communication Process inspections and compliance-related documentation Onboard new clients with professionalism and attention to detail Provide responsive and friendly customer service for policyholders Maintain accurate records and support agency operations as needed Requirements Must have an active Property & Casualty License. Minimum 1 year of customer service experience Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to work effectively in a team environment and independently when needed Positive attitude with a professional and client-focused approach

Keywords: Valley Insurance Professionals, Prescott , Service & Compliance Specialist, Customer Service & Call Center , Phoenix, Arizona